“Sit with it,” advises Sara Campbell, Marketing and Partnerships Director at Pakt. For example, “How could I have done this better?” Ask your manager open-ended questions in order to better understand the feedback. Noorin Fazal, Head of Program Design at SV Academy, agrees. Remember, there is a difference between being defensive and needing to re-frame a situation from your perspective.” “Ask clarifying questions so you can be sure to hear what improvements need to be made. “Say thank you for the feedback, pause and consider what is true in the feedback,” she advises. Rachael Hope Caine, Marketing Manager at Shake Shack, recommends you take a few deep breaths to help process what you’re hearing. To dive in deeper, three managers share their advice on how to turn negative feedback into a positive for your career. A good boss will keep emotion out of the conversation and if you’re on the receiving end, you should do the same.īy engaging in and responding to productive feedback discussions, you have a unique opportunity to become even better. Effective leaders use praise as well as negative feedback to get the best outcomes. It should also be sandwiched with positive feedback. Constructive feedback will deliver a learning objective, it should be specific and have clear examples. They will communicate what they want, need or expect so that you can adjust and grow. Recent surveys conducted by the leadership development consultancy Zenger/Folkman, reported that 44% of managers found it stressful and difficult to give negative feedback and 20% avoid it entirely.Ī good boss will be invested in your career and your professional development. Remember, it’s not easy for managers to deliver negative feedback either. Step out of your own interpretations for a moment to consider your manager’s objectives. If you’ve been called into your manager’s office to discover you’re not meeting expectations, try to be objective and empathetic. The trick is to be objective and turn the negative into a positive. Be a good listener and an even better problem solver. In the moment it can be hard to swallow but be respectful and professional. If you’re on the receiving end of negative feedback, my advice is to use it to your advantage. In the moment, it’s easy to forget that what you choose to do next is what really matters. Through my work as a career coach, I help people bounce back from setbacks at work. It’s a valuable opportunity to accelerate forward. If you’re on the receiving end of a hard truth that’s tough to take, please know that negative feedback is not the end of the story. Good managers will do their best to give constructive feedback in real-time, and in private. Grant recounted an occasion where his podcast guest was able to bounce back after being called “the worst manager at his company.” If that wasn’t bad enough, the feedback was shared in front of 200 coworkers. Adam Grant discussed how to get comfortable hearing hard truths. In a recent TED podcast, psychologist Dr. If things go sideways, getting called out by your boss is stressful at best and completely demoralizing at worst. We all want to be praised and recognized for our contributions at work. However, it’s never a pleasant experience because as humans we are hard-wired to want to feel valued. Receiving negative feedback is an inevitable part of everyone’s career. Unfortunately, there’s no way to avoid it.
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